Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas Are you ready for AMAZING Customer Service & Experience? What about EXCEPTIONAL Service Delivery? Do you want to see your customers returning back Again & Again? If so, then this is the book for you!!! No one likes complaints, especially from customers. What if we look at these complaints differently though, by … [Read more...] about Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas
The Case at Barton Manor (Mrs. Lillywhite Investigates #1) by Emily Queen
The Case at Barton Manor (Mrs. Lillywhite Investigates #1) by Emily Queen 1920's London If one more person gives Rosemary Lillywhite unwanted advice on when to stop mourning the loss of her beloved husband, she fears she will lose control of her sensibilities. All she wants is to be left alone to drown her misery in a glass of gin and tonic, but when Grace Barton knocks on the door of her dead … [Read more...] about The Case at Barton Manor (Mrs. Lillywhite Investigates #1) by Emily Queen
Ghost Mortem (Haunted Everly After Book #1)
Ghost Mortem (Haunted Everly After Book #1) By ReGina Welling & Erin Lynn You might not believe in ghosts, but sometimes they believe in you… Everly Dupree is having a bad day. The kick you in the teeth, set your pants on fire, make you question everything kind of bad day. At the end of it, her marriage is over, she’s essentially homeless, and finds herself in a moving van headed back to … [Read more...] about Ghost Mortem (Haunted Everly After Book #1)
Unbelievable Grief: Incredible Grace by Carrie S. Boone
Unbelievable Grief: Incredible Grace by Carrie S. Boone Have you ever felt so confused and overwhelmed by untamable emotions? You are not alone. Grief is a very unpredictable and ever-changing process. Carrie figured that because she had been exposed to some grief and loss situations early in life that this made her well prepared for loss going forward. Well, she was wrong! Even though Carrie … [Read more...] about Unbelievable Grief: Incredible Grace by Carrie S. Boone
Pawsitively Smokin’ by MK Scott
Pawsitively Smokin' by MK Scott Something’s burning. Nala, private investigator, and her crime solving dog, Max, stumble across signs of a possible arsonist while examining an insurance claim. The authorities refuse to take the dog cam video seriously, which, makes Nala only more determined to discover the identity of the arsonist. An unwelcome roommate, a gun-toting opponent, plus a dog … [Read more...] about Pawsitively Smokin’ by MK Scott
Revelation of Truth by Clinton Bezan
Revelation of Truth by Clinton Bezan Is the world falling apart or is it falling into place? Amidst fears brought on by wars, catastrophic climate change cautioning, pandemic panic, uncertainty regarding the great reset, increased government control and decreased personal rights and freedoms and cultural trends, questions about the future of mankind abound. Are we about to enter the Great … [Read more...] about Revelation of Truth by Clinton Bezan
That’s How It Was by Hazel Pacheco
That's How It Was by Hazel Pacheco Best described as slyly funny and heart-warming, That’s How It Was: Operation Finders Keepers is uniquely written in letter format. Written from a ten-year-old boy's perspective, Randy Ray’s letters prove to be captured moments in time just waiting to be discovered by his daughters thirty-seven years later. These treasured memories allow his daughters to get … [Read more...] about That’s How It Was by Hazel Pacheco
Henry Wondered by Hazel Pacheco
Henry Wondered by Hazel Pacheco In book one of the Henry and Friends Series, somewhere in the bosque, in the open spaces near the Rio Grande, lives a covey of quail . . . In this episode, Henry wonders about many things. In particular, how to impress his first crush! When a handsome roo enters the picture, all seems doomed. Will Federico, a stranger and self-proclaimed talented flamingo dancer, … [Read more...] about Henry Wondered by Hazel Pacheco
Federico Exaggerated by Hazel Pacheco
Federico Exaggerated by Hazel Pacheco Book two of the Henry and Friends series, features the flamboyant Federico who loves the spotlight, and frequently regales the covey with his exaggerated tales of daring. In this episode, Federico captures the attention of his audience with an inflated story of his bravery on the Rio Grande. Without warning, he is interrupted by the announcement of ripe … [Read more...] about Federico Exaggerated by Hazel Pacheco
Preventing Her Shutdown by Sammie Marsalli
Preventing Her Shutdown by Sammie Marsalli Preventing Her Shutdown is an inside look of what an ongoing caregiver spouse goes through in my desperate effort to keep my wife with Alzheimer's "connected". Very personal unloaded emotions are expressed and actions taken, never confided to anyone while slowly losing my wife. This book started out as a daily diary of how my wife´s behavior was … [Read more...] about Preventing Her Shutdown by Sammie Marsalli