Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas Are you ready for AMAZING Customer Service & Experience? What about EXCEPTIONAL Service Delivery? Do you want to see your customers returning back Again & Again? If so, then this is the book for you!!! No one likes complaints, especially from customers. What if we look at these complaints differently though, by … [Read more...] about Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas
The Angelic Realm by Dennis Macy
The Angelic Realm by Dennis Macy "If you're looking for direction, inspiration or even comfort, read this book!" (Amazon review) Become inspired as I take you into the angelic realm with my visits, spiritual encounters, along with the messages and the signs that are being revealed to me to deliver to others. It will provide you with a sense of hope and healing of one's heart, mind, and soul. … [Read more...] about The Angelic Realm by Dennis Macy
You’re A Leader Now What?: The proven path to high performance leadership by Mick Spiers
You're A Leader Now What?: The proven path to high performance leadership by Mick Spiers Have you recently been appointed to your first leadership role or are you in a position mentoring developing leaders? Are you an aspiring exceptional millennial leader who wants to change the status quo and build a different future for other millennials? In either case, this book is for you! Your first … [Read more...] about You’re A Leader Now What?: The proven path to high performance leadership by Mick Spiers
Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas
Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas Are you ready for AMAZING Customer Service & Experience? What about EXCEPTIONAL Service Delivery? Do you want to see your customers returning back Again & Again? If so, then this is the book for you!!! No one likes complaints, especially from customers. What if we look at these complaints differently though, by … [Read more...] about Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas
That’s How It Was by Hazel Pacheco
That's How It Was by Hazel Pacheco Best described as slyly funny and heart-warming, That’s How It Was: Operation Finders Keepers is uniquely written in letter format. Written from a ten-year-old boy's perspective, Randy Ray’s letters prove to be captured moments in time just waiting to be discovered by his daughters thirty-seven years later. These treasured memories allow his daughters to get … [Read more...] about That’s How It Was by Hazel Pacheco
SMART Objective Setting for Managers by Irial O'Farrell
SMART Objective Setting for Managers by Irial O'Farrell Looking to make sense of objective setting, strategic goals, employee development, team competency and SMART? Then SMART Objective Setting for Managers is the book for you. Written by a manager for a manager, this book makes sense of the objective setting process and how it links to both job descriptions and business objectives. … [Read more...] about SMART Objective Setting for Managers by Irial O'Farrell
Rock House Grill by D. V. Stone
Rock House Grill by D. V. Stone Aden House, successful but driven chef and TV personality, refuses to slow down. His life implodes one night, damaging him both physically and emotionally. He’s rescued by a woman he thinks of as his angel. Shay McDowell has rebuilt her life after her divorce. She juggles volunteer EMT duties and her job, while dreaming of becoming a chef. She finds her way to … [Read more...] about Rock House Grill by D. V. Stone
Destined ~ A Time Travel Anthology by Denise Mullinex
Destined ~ A Time Travel Anthology by Denise Mullinex Discover a gripping collection of time traveler romance stories... With period-perfect details, dashing heroes, and settings ranging from 1950s New York to war-torn 387 BC Ireland, this page-turning anthology will leave you begging for more! Stories included: Traveler by JC Cooper Young, strong, smart, and independent, the last … [Read more...] about Destined ~ A Time Travel Anthology by Denise Mullinex
L. Ron Hubbard Presents Writers of the Future Vol 38 by Multiple Authors
L. Ron Hubbard Presents Writers of the Future Vol 38 by Multiple Authors L. Ron Hubbard, Frank Herbert, David Farland, Brian Herbert, Kevin J. Anderson, Diane Dillon, and 12 winners: Azure Arther, Desmond Astaire, J. A. Becker, Lazarus Black, Z. T. Bright, John Coming, Em Dupre, N. V. Haskell, Michael Panter, Brittany Rainsdon, Mike Jack Stoumbos, M. Elizabeth Ticknor, and finalist: Rebecca E. … [Read more...] about L. Ron Hubbard Presents Writers of the Future Vol 38 by Multiple Authors
Mastering the Art of Assertiveness by Jonathan Specht
Mastering the Art of Assertiveness by Jonathan Specht About the Book After struggling with numerous bad habits and battling to quit them, Jonathan turned to self-discipline, hard work and will power to bring a long-lasting change to his life. Jonathan wrote this book to reveal the deepest secrets which you may not know about assertiveness and how to apply them to achieve optimum success in … [Read more...] about Mastering the Art of Assertiveness by Jonathan Specht